Terms & Conditions

Last Updated: February 12, 2026

Welcome to The Porch Pop (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of www.theporchpop.com (the “Website”) and any services provided by the Company.

By accessing this Website or purchasing our services, you agree to be legally bound by these Terms. If you do not agree, please do not use the Website or services.

1. Eligibility

You must be at least 18 years old to use this Website or purchase services. By using the Website, you represent that you have the legal authority to enter into a binding agreement.

2. Services

We provide professional services as described on the Website. All services are subject to availability and acceptance.

We reserve the right to:

  • Refuse service for any lawful reason

  • Modify or discontinue services at any time

  • Update pricing without prior notice

Specific deliverables, timelines, and scope may be governed by separate written agreements, invoices, or booking confirmations, which are incorporated into these Terms.

3. Payments and Recurring Billing

Payment is due as specified at checkout or in your service agreement.

Initiating a chargeback without first contacting us to resolve the issue may constitute a breach of these Terms. We reserve the right to recover associated fees and collection costs.

4. Cancellation and Refunds

All sales are final. Due to the nature of our services, refunds are issued at our sole discretion unless otherwise required by law.

5. Intellectual Property

All Website content — including branding, designs, graphics, text, logos, and service descriptions — is protected under U.S. intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent.

6. User Conduct

You agree not to:

  • Use the Website for unlawful purposes

  • Interfere with Website security

  • Attempt unauthorized system access

  • Transmit harmful or malicious content

We may terminate access for violations.

7. Third-Party Services

We may use third-party providers for hosting, payments, scheduling, or analytics. We are not responsible for their policies or service interruptions.

8. Disclaimer of Warranties

The Website and services are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not guarantee specific results from use of our services.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages.

Our total liability for any claim shall not exceed the amount paid for the service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses arising from your use of the Website or violation of these Terms.

11. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, power outages, government actions, or internet disruptions.

12. Dispute Resolution

Disputes shall first be attempted to be resolved informally.

If unresolved, disputes shall be submitted to binding arbitration in the State of North Carolina, except for small claims matters.

You waive participation in class actions.

Venue for permitted court proceedings shall be located in or near Charlotte.

13. Governing Law

These Terms are governed by the laws of the State of North Carolina.

14. Modifications

We may update these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms.

15. Contact

Email: theporchpop@gmail.com
Location: Charlotte, North Carolina